Following the recent acquisition of Ridgeons by Huws Gray, the company is implementing a series of improvements at all its branches, starting with March.
The changes have included the introduction of high level racking, allowing for 30% more stock to be made available for customers; the branch layout has been re-designed to ensure that more staff are available to assist customers, and, a new IT system, will help to speed up service.
Stock ranges have been expanded and have included the introduction of civils, which were not previously available.
Branch manager, John Mortlock, commented: “The feedback from customers has been really positive. We are really proud of the transformation and what’s been achieved in such a small space of time. We are now, truly, a one-stop shop for the supply of all building materials, timber, and kitchens and bathrooms for trade and DIY.”
Ridgeons have had a branch in March since 1946, where it was based on Broad Street, before moving to March Trading Park, a site of 3.9 acres in January 1990.
