MKM has launched its new dynamic and responsive website which offers an advanced user experience and personalised journey for its customers.
The new site features an , hyper-personalisation that remembers users preferences and tailors the customer journey accordingly, and curated product collections and targeted suggestions.
The website also features a new blog section, with handy hints and tips for completing projects, how-to guides, plus all the latest news from the branch network. The site also shares advice and technical support, covering all the latest trends and equipment.
Front and centre of the new site is easy access to the complete range of renewable and sustainable products and services offered by MKM, making it easier and quicker for customers to find supplies and information about greener solutions.
Andy Pickup, digital and marketing director at MKM, said: “As a business, we have developed an excellent reputation for providing outstanding service in branch. We wanted to replicate this online too, that’s why we’ve invested to improve our online presence and digital service offering.
“With an end-to-end curated customer experience, MKM.com is the most advanced platform that sets the industry benchmark for how merchants should be interactive with customers online and we are delighted to launch this fantastic new service.”
