The National Insulation Association (NIA) has announced the launch of a new Code of Professional Practice (CoPP) designed specifically for its installer members working in the new build and commercial sectors.
The new CoPP is intended to give additional reassurance and peace of mind to specifiers, developers, architects and builders, and highlight the quality, standards and professionalism of an NIA member. It is believed this will help ensure that NIA members are the preferred choice for upcoming projects.
All NIA installer members working in the new build and commercial sectors will have to follow the new code, which contains standards for:
- Technical Competence
- Health & Safety
- Complaint Handling
- Service Levels
- Quality Assurance
- Technical Advice & Support
- Client Care
- Approved Products/Materials and Guarantees
Neil Marshall, chief executive of the NIA, said: “We advise specifiers, funders and project managers looking for insulation installers to work on new build and commercial projects to use our members who have signed up to this new code. It will ensure they get the highest possible standards from within the industry.
“We have also introduced a free ‘expressions of interest’ service for specifiers and funders whereby we will issue project specifications together with expressions of interest and tender requests to our members on their behalf, saving them time and money in locating insulation companies.”