A new review into home energy efficiency and renewable energy measures has been praised by the industry for its strong focus on quality that it says will be welcomed by the industry and boost consumer confidence.
The Each Home Counts review was launched by the Secretaries of State for the Department of Energy and Climate Change (DECC), now part of the Department for Business, Energy and Industrial Strategy (BEIS), and the Department for Communities and Local Government (DCLG) in 2015 to consider issues relating to consumer advice, protection, standards and enforcement in relation to home energy efficiency and renewable energy measures in the UK.
Brian Berry, chief executive of the FMB, commented: “Bonfield is right to focus on improving quality – both the technical quality of energy efficiency improvement work and the quality of customer service experienced by the consumer. The energy efficiency and renewable energy sectors, like the wider domestic building industry, remain largely under-regulated, with too few checks to protect consumers from poor quality builders.”
The report sets out the recommendations from the review chaired by Peter Bonfield, with workstreams led by industry representatives from across the sector. In the next stage, industry will develop detailed plans to implement the vision set out in the report.
Neil Marshall, CEO of the National Insulation Association (NIA), added: “The NIA has contributed a significant amount to the review and we were pleased to see that the input we have provided and the work that the NIA and its members is already carrying out to further improve quality and standards has been recognised in the report.
“We fully support the review and will be meeting with Peter Bonfield and his team early in the New Year to discuss the recommendations and how the NIA and its members can contribute to the implementation of these.”
The full report can be viewed here.
