Checkatrade has launched a new initiative to support the mental wellbeing of its trade members across the UK.
The initiative was launched to mark Mental Health Awareness Week, which took place from 12 to 16 May 2025.
Working in partnership with Lighthouse, its charity of the year, Checkatrade said it will provide accredited Mental Health training to its full Customer Support Team.
The company added that the training will ensure that its frontline employees are equipped with the skills a to identify when someone is in distress, offer immediate support and signpost to specialist help where needed.
Jambu Palaniappan, CEO of Checkatrade, said: “The tradespeople we serve are the backbone of our communities, but they’re not immune to the pressures of modern life. By equipping our staff with the tools to recognise and respond to mental health challenges, we’re investing not just in skills, but in care and compassion for our community of tradespeople.
“We’re also calling on other trade sector leaders to prioritise Mental Health First Aider (MHFA) training as an essential part of frontline and customer service roles.”
Sarah Bolton, CEO of Lighthouse, added: “We are delighted to be partnering with Checkatrade to ensure the message of support reaches our frontline trades. As one of our valued ‘company supporters’, Checkatrade’s team will be able to access free MHFA England accredited training. This will equip them with the skills and knowledge to identify when someone may need additional wellbeing support and signpost them to expert support and guidance when needed.
“We want to encourage open conversations to help reduce the stigma around mental wellbeing and initiatives such as this are critical in ensuring that everyone in our industry feels supported.”
