Makita UK has relocated its Milton Keynes Factory Service Centre (FSC) site (located at the company’s headquarters), to a larger location to house regional servicing activity.
The new 20,000ft2 premises in Blakelands, which will officially open on 6 April, will enable Makita to bolster its customer repair and service support commitments, and completes a portfolio of three dedicated centres in London, Glasgow and Milton Keynes.
Products covered under Makita’s warranty agreement can be posted to or dropped off at each FSC for Makita’s technical experts and engineers to perform product servicing, detailed diagnostics and high standards of repair work when needed.
The new premises will also be used to host Makita UK’s accredited service training, as well as Authorised Service Agents (ASA) workshops and seminars. Furthermore, Makita will use the new site to host apprenticeship training sessions focusing on the electrical and mechanical service requirements of Makita tools.
Speaking on the FSC opening, Tony Coleman, technical manager at Makita UK, said: “We’re now in a better position than ever to deal with service and repair demands, as well as to promote high-quality industry training. The spacious new centre also provides us with ample opportunity to continue growing our operations as we look to develop into new sectors and industries.”
