Toolstation launches new applications to improve its service offering

In addition to launching its new Trade Credit account and January catalogue, Toolstation has also enhanced its in-store customer and digital experience by introducing wi-fi in stores and improved payment terminals
In addition to launching its new Trade Credit account and January catalogue, Toolstation has also enhanced its in-store customer and digital experience by introducing wi-fi in stores and improved payment terminals

Toolstation, the supplier of tools and building supplies, has launched its new Trade Credit account and January catalogue, as part of its continued commitment to further support its trade customers.

It comes at a time when almost half of tradespeople admit to being worried about the impact of the coronavirus pandemic, with one in five being concerned about cash flow difficulties.*

The Trade Credit account offers customers added support with more efficient financial management, with up to 60 Days interest free credit, flexible credit limits, and fully online account management. Signing up for a Trade Credit account allows customers to buy now and pay later.

Trade customers can easily apply with three steps for easy application.

Additionally, Toolstation has also launched its January catalogue, which offers an extensive range of tools, with deals and prices across top branded products, including up to £100 off DeWalt power tools, up to £80 off Swann security equipment, and up to £30 off Kärcher cleaning supplies.

It also brings new season additions to popular product ranges, including 20 new power tools in the Makita XGT 40V range, and seven product additions to the Ebb + Flo kitchen tap collection in traditional and modern designs.

Toolstation has also enhanced its in-store customer and digital experience by introducing wi-fi in stores and improved payment terminals. Easier payment methods have also been introduced with customers now benefitting from the option of payment through PayPal Credit, Google Pay and Apple Pay in store and online.

James Mackenzie, managing director of Toolstation, said: “Introducing the Trade Credit account, requested by so many of our customers, will provide added support and convenience, particularly as some may face increased challenges in January. 

“Launching at the same time as our latest catalogue ensures our customers can continue to benefit from the tools they need at great value as they work hard to keep homes and businesses safe, warm, dry and secure in the new year.”

*Toolstation’s Trade Tracker, surveying 706 customers in December 2020

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