Screwfix has received the ‘Best Customer Experience’ award at the Retail Week Awards.
The award was presented at a special evening held on 26th May 2022 at Old Billingsgate in London. Nick Burton, technology director at Screwfix, said: “This is an amazing recognition for the team who have worked incredibly hard to create and bring to life this service.
“The judges described Screwfix Sprint as ‘genius’, but more than this, it underlines how putting our customers first led us to create a service that really makes life easier for busy tradespeople. A huge thanks goes out to all our colleagues who ensure we deliver on our Screwfix Sprint promise and to our customers for their continued support.”
Nick continued: “A Retail Week Award is a very prestigious honour and we’re delighted to be recognised by our peers in this way. To have an award-winning convenience proposition is just phenomenal.”