Work has officially started on a brand-new distribution ‘Hub’ for SIG Roofing in Bristol, which will significantly scale-up the business’s service offering to roofing and construction professionals in the west country and South Wales.
The roofing merchant is investing over £4 million in a state-of-the-art, purpose-built facility to further improve customer service and satisfaction by being able to deliver an enhanced customer experience through improved stock availability and delivery capabilities.
The new ‘Hub’ will be situated at the More+ industrial complex in Bristol, strategically chosen for its excellent transport links, with the Avonmouth Docks and M49 motorway just a stone’s throw away.
SIG Roofing has signed a 10-year lease with joint venture developer Richardson Barberry for the new headquarters, starting in August.
The development, which will include a 31,617 sq ft warehouse and yard space for increased stock holdings, is designed to help SIG Roofing strengthen the scope of its product and service offering. It will ensure customers can take advantage of a more extensive and readily available product range, when they need it, at the right place. The facility also includes customer parking, first class office facilities and a dedicated customer collections point for pre-ordered stock.
George King, divisional managing director for the south at SIG Roofing, said: “The launch of a brand new Hub in Bristol is an exciting step for SIG Roofing, that will help make us, as a business, more efficient and stronger. This major investment programme signifies our commitment to providing a first-rate service to our customers, whilst also future proofing our business to further cement our number one position in the market.
George continued: “Once completed, the new site will enable us to ensure that local branches across the south west and South Wales have a constant supply of every day roofing essentials, increasing stock availability for roofing professionals across the region and strengthening our delivery provisions in the area.
“By increasing stock holdings and the number of deliveries to those branches, we can make sure that goods are delivered on time and in full, reduce the risk of mis-picks and, ultimately, ensure we have the best possible communications channels between branch and customers.”
As part of its commitment to raise the industry bar, SIG Roofing is investing in innovative technology for the new ‘Hub’. This will include new delivery software that allows SIG to provide real-time updates to customers as to the progress of their deliveries, alongside an ergonomic route planning function to ensure its drivers can work as efficiently as possible.
Mike Wiltshire, SIG Roofing’s divisional director for the south west, added: “The south west and South Wales are key regions for SIG Roofing, and we are delighted we can further bolster our offering here. Alongside an increase in stock holding and expansion of the services we provide to customers and branches, the new Hub represents exciting new career opportunities for the region, with the launch of the facility expected to create a raft of new jobs.
“Now more than ever, at a time when much of the construction industry is looking at how it can recover from the COVID-19 pandemic, we are committed to standing beside roofing professionals and help them continue to do the best work possible. The new Hub will be the latest tool in our arsenal of support for the roofing sector, further underlying our reputation for trust and reliability in roofing excellence.”